At Lacuna we stand behind the quality and integrity of our products.  If for any reason you have an issue with your order please follow the link to fill out a message on our contact page.  The message will be sent and handled by the owners. Send message click here 

We handle returns on a case by case basis in house and customer satisfaction is our number one priority.

Returns of unopened packages will be accepted for a duration of 30 days after ship date of product. Before sending a return package you will need to send a message through the link above for reason for return. All returned packages shall be mailed to 409 S 29th St, Manitowoc, WI 54220.  Customer will be responsible for return shipping.    

Thank you for supporting our family's brand.

-Lacuna